XUNA Pulse
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Customer Experience

  • AI Solutions for Home Service Providers: Saving Time and Boosting Revenue

    AI Solutions for Home Service Providers: Saving Time and Boosting Revenue

    September 21, 2025
  • Speed to Lead: How Fast Should You Respond to New Leads

    Speed to Lead: How Fast Should You Respond to New Leads

    September 21, 2025
  • AI Receptionist Best Practices: Greeting, Empathy, and Escalation That Feel Human

    AI Receptionist Best Practices: Greeting, Empathy, and Escalation That Feel Human

    September 19, 2025
  • How to Design a High-Converting IVR Replacement Flow Without Phone Trees

    How to Design a High-Converting IVR Replacement Flow Without Phone Trees

    September 19, 2025
  • The Critical Moment: When AI Should Pass the Mic to Humans

    The Critical Moment: When AI Should Pass the Mic to Humans

    August 31, 2025
  • The Human-in-the-Loop Playbook for AI Calls

    The Human-in-the-Loop Playbook for AI Calls

    August 31, 2025
  • AI Voice Assistants vs. Phone Trees (IVR): Which Converts Better?

    AI Voice Assistants vs. Phone Trees (IVR): Which Converts Better?

    August 30, 2025
  • Call Deflection Done Right: From Phone to SMS Without Losing the Sale

    Call Deflection Done Right: From Phone to SMS Without Losing the Sale

    August 30, 2025
  • Human vs. AI: Who Handles Your Customers Better in 2025?

    Human vs. AI: Who Handles Your Customers Better in 2025?

    August 26, 2025
  • After-Hours Lead Capture That Feels Human

    After-Hours Lead Capture That Feels Human

    August 26, 2025
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